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To Our Valued Channel Partners,

Please note that effective April 4, 2016, Moog Animatics will be moving its assembly and test operations for all U.S.-made SmartMotor, actuator, and peripheral products from Milpitas, California to an existing Moog facility located in Springfield, Pennsylvania. 

Moog’s Springfield, PA facility is QS9000 Certified and has a long, proven history of building excellent electro-mechanical products for the industrial, aerospace, and defense markets.  I am confident you will find it an outstanding facility in which to build the world’s most advanced, fully integrated servo product.

The specific address of the Springfield facility is:

750 West Sproul Road
Springfield, PA 19064-4001 USA
Phone: +1-610-328-4000
Fax: +1-610-605-6216

Orders can continue to be sent to: Orders@animatics.com  or Orders@moog.animatics.com or to the existing Milpitas fax number. 

The following email address is also valid for orders:  animatics_orders@moog.com  (please note the underscore ( _ ) between “animatics and “orders” in this address). 

Similarly, your existing email addresses for customer service, support, and RMA needs remain the same.  Application engineering support people and contact numbers will remain the same.  The core change is that as of April 4, 2016, all Moog Animatics order fulfillment and shipping will take place at the Springfield facility.

Significant proactive planning and work efforts are in process to make this transition happen as smoothly as possible, without impinging our lead times or our traditional high level of responsiveness.  general FAQ about this change is included.

Sincerely,

 

Doug Parentice

General Manager